Shipping policy

Last updated: October 27, 2026

At Homi Goods, we’re dedicated to making your shopping experience as smooth as possible, and that includes providing clear and easy-to-understand shipping policies. We’re happy to offer free shipping on all orders within Canada and Australia!

Shipping Locations: 

This shipping policy applies to orders being shipped within Canada and Australia.

We do not ship to other countries at this time. Orders to other countries cannot be placed at checkout.

Business Days:

Business days are Monday–Friday, excluding public holidays.

Delivery Times:

Here are the estimated delivery times for all packages, for both Canada and Australia:

  • Order cutoff time: Orders must be placed by 5:00 PM Eastern Time (ET). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.

  • Order handling time: 1 to 3 business days. Once your order is processed, it will be shipped via one of our trusted carriers. Please note, we do not process or ship orders on weekends or holidays.

  • Transit time: 7 to 9 business days via standard parcel service.

  • Estimated delivery time: All orders should arrive within 8 to 12 business days.

Carrier Services:

We work with the following reliable carriers:

  • Canada: Canada Post, DHL, FedEx, UPS
  • Australia: Australia Post, DHL, FedEx, UPS

Currently, we only offer standard shipping. Expedited options may be added in the future.

Shipping Costs:
  • Free Shipping: All orders to Canada and Australia ship at no cost, with no minimum purchase.
  • Fees: There are no handling or processing fees beyond the free shipping already applied.
Delivery Issues:

If your package is delayed, damaged, or lost, please contact our customer service team at contact@homigoods.com. We’ll investigate with the carrier and help get your order to you as quickly as possible.

Tracking Your Order:

Once your order is shipped, we’ll send you an email with a tracking number. You can track your package’s journey right on our Tracking Page.

Need More Information?
  • FAQs: Visit our FAQs page for quick answers.

  • Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)

  • Response Time: We aim to reply to emails within 1–2 business days.

Contact Information:

Thank you for shopping with Homi Goods.